Managing Users
By adding users, owners can assign roles, such as iPad Admin or Subscription Admin, and set parameters like maximum device usage. Trusted users have broader signing-in capabilities, while untrusted users may have limitations. Users can edit details and roles, and if no longer needed, they can be deleted. Password changes can be initiated via the web app login screen, where a reset code is sent to the user's email for security purposes.
In this Guide
- Adding Users
- User Information
- Invitation Process
- Editing User Details
- Maximum Devices
- Trusted Devices
- User Roles
- Deleting Users
- Changing Passwords
Adding Users
Each account has an owner, and additional users can be added to the account. To add a new user, simply click on the "Add" button located near the top right corner of the Users section. This action will display the "Add User" form.
User Information
In the "Add User" form, you'll need to provide the username, name, and email address of the new user. The username can contain any characters except spaces, while the name can include spaces and is used solely for identification purposes. The email address does not need to be unique, meaning multiple users can have the same email address.
Invitation Process
After filling out the required information and clicking "Add User," an invitation email will be sent to the specified email address. This email contains a temporary password that the new user will use to log in for the first time. Upon logging in with the temporary password, the user will be prompted to create a new password.
Editing User Details
Once a new user is added, you can edit their details and roles by selecting the user and clicking on "Edit." This allows you to update the user's name, email address, and maximum number of devices they can sign in with simultaneously.
Maximum Devices
The "Maximum Devices" field allows you to specify the maximum number of iPads a user can sign in with at any given time. This feature is particularly useful for managing device access, especially in scenarios where you want to limit each user to a specific number of devices.
Trusted Users
Users can be marked as "Trusted" if you fully trust them. Trusted users have the privilege to sign in with any iPad and obtain a license from the pool. On the other hand, untrusted users can only sign in with iPads that are already registered with the account and enabled.
User Roles
Users can be assigned different roles, such as "iPad Admin" or "Subscription Admin." An iPad Admin has the authority to administer devices, while a Subscription Admin can manage subscriptions.
Deleting Users
If a user is no longer needed, they can be deleted by selecting the user and clicking on "Delete." This action removes the user from the account.
Changing Passwords
Users can change their passwords by navigating to the web app login screen and selecting "Forgot your password?" This prompts the user to enter their username, triggering the system to send a time-limited password reset code to their email address. After entering the reset code, the user can set a new password for their account.
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